Effective as of: 05/06/09
Date of Last Revision: 05/06/09

Welcome

CaribbeanTutors Policies & Procedures Handbook

2009-2010

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Online Tutors, Trading as CaribbeanTutors.com

 

Index

Introductory Statement………………………………………………………… Diversity Statement & Policy of Non-Discrimination   General Rules & Regulations………………………………………………….. Student rights and responsibilities Unauthorized Uses of Tuition Program Cancellation of Registration and Withdrawal Refund Policy   Academic Records……………………………………………………………... Privacy Record Inspection & Management Challenge to Educational Records Filing Complaints   Academic Policies……………………………………………………………... Faculty & Advisors Academic Leniency Standards and Credentials Plagiarism and Dishonesty Recruitment Policy Physical Resources Post-Secondary Course Examination   Students Academic Appeals…………………………………………………… Academic Misconduct Other Indiscretion   The Candidate/Applicant Appeal Process……………………………………... Grounds for Appeal Method of Presenting Case of Appeal   Assessment Policy/Procedure………………………………………………….. Types and Methods Used   Standards of Student/Faculty Conduct………………………………………… Purpose/Goals Participation in Quality Assurance Offenses subject to Disciplinary action Disciplinary actions Appeals and Procedures Disciplinary Fees for Non-Compliance Group Offenses Mediation   Safety & Security………………………………………………………………. Occupational Health and Safety Crime Awareness Internet Communications Sensitive Information Reporting Off-Program Incidents Sexual Harassment Policy: Procedures for claims Investigation and Resolution Sex Offenses: Education & Definition Prevention Procedures in occurrence Consensual Relationships Policy   Departments & Services……………………………………………………….. Information Center Main Contact Information Library/Bookstore Academic, Outreach and Extended Program Career Services, Counseling Center & College Entrance Assistance Disability Support Services Student Accounts/Cashier/Financial Aid Office Student Life:   Radio Press Facebook Events (local/international)   Forms

Pg 4     Pg 5           Pg 9           Pg 11                 Pg 15       Pg 17       Pg 18     Pg 19                   Pg 21                             Pg 24

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Introductory Statement

CaribbeanTutors.com is the regions first online only institution that aims at creating a united Caribbean through education. Our insitution believes that we can foster an environment of understanding and progrssive thinking through the pursuit of certain goals and aspiration.

One such aspiration is the free exchange of ideas and education that is not limited to boarders. Connecting people in the region will only foster a stronger sense of Caribbean identity, heritage, community and culture. Education should be accessible to all and maintain a high standard that not only develops a students’ knowledge base but promote problem solving and understanding. We want our students to become excited about their education once again and by using mediums that are already of great interest to them only seems logical.

The integration and adoption of technology is olso key for us to be able to not only communicate with the outside world but also to look at ways where technology can be of huge benefit to the region. By exposing people both young and old to technology, we believe that they will begin to see opportunities not only for business and infrastructual development but also begin looking at the Caribbean region from a unique perspective, thus putting pressure on our governing bodies to be more progressive.

Respect for law and order is of huge importance as we can already see that there is a global decline in these regards. Citizens must understand that rights and freedoms are not given but earned and should be held close at heart to ensure that our communities and loved ones enjoy a promising future.

We hope that all those who are joined through our program enjoy what we have done and will treat all those involved with respect. Thank you and may you have success in all your endevours.

 

 

Diversity Statement and Policy of Non-Discrimination

We at CaribbeanTutors.com hold as one of our core beleifs that all men and women are created equal and as such should receive a service that eminates those core beleifs.

All who are associated with us will receive the greatest level of service and respect.

All are welcome to our program, without bias due to race, religion, gender, ability, socio-economic status or any other mechanisms that are used to discriminate against those whose aims are to excell and work towards creating not only a brighter and more prosperous future but also, one where dreams and aspirations can thrive.

 

 

 

 

 

 

 

General Rules & Regulations

 

1.1

The aims of establishing the school regulations are to foster self-discipline and good behaviour and to maintain a healthy learning environment.

 

1.2

The school regulation is applicable to all students. This Regulation is also applicable to students participating in extracurricular activities on behalf of the school.

 

1.3

Students are expected to observe regulations, take care of the school, respect teachers, care for schoolmates, keep good discipline, study diligently, be serious, honest, responsible, polite and be enthusiastic in service.

 

1.4

Students must not damage school reputation or school ethos, endanger public security, infringe the rights of others, steal any public or private property and violate rules and regulations.

 

1.5

Students who demonstrate good conduct may be awarded.

 

1.6

Students who violate the school regulations shall be punished in accordance with the relevant stipulation of this regulation.

 

1.7

Students who commit an offence that is not expressly stipulated in the regulation may be punished according to the most closely applicable article of the regulation.

 

1.8

An offender who is punished may have his punishment record reduced or cancelled if he truly repents or demonstrates meritorious conduct.

 

1.9

School Authorities have the right to impose a heavier punishment to recidivists.

 

1.10

Habitual violation of the regulation will be considered as contempt of the regulation.

 

1.11

The school authority has the right to interpret and amend the regulation.

 

 

 

Student Rights and Responsibilities

 

1.12

All Students have the right to the highest quality of education and service; thus, students have a responsibility to themselves, their peers and to the school to ensure that these rights are being met, through the participation in Quality Management Systems.

 

1.13

As young men and women it is inherent that they develop the understanding that they are in control of their individual futures and this carries a responsibility of its own. Therefore it is the student’s responsibility to manage their time diligently, respond to correspondences in a manner that is both timely and respectful, study dutifully and be mindful that their actions set precedence for those around them.

 

1.14

Students have a right to access records of their Academic Performance and Achieved School Merit. As part of our Privacy Policy, this information is confidential to the student once over the age of 18, all else; this information will be shared with that student’s parent/guardian.

 

1.15

Students have a responsibility to themselves to achieve the best outcome for their time with us. We [CaribbeanTutors.com] can only provide and present the information in a manner that will be widely accepted. It is the student’s responsibility to indicate whether their individual needs are met and in what ways can we facilitate to address any deficiencies.

 

 

Unauthorized Uses of Tuition Program

1.16

The administrative staff is responsible for the use of the CaribbeanTutors.com tuition software, which has mandated specified uses for it. This program is to be used only for approved and scheduled tuition services. Any additional use of the program has to be submitted to us in writing by a supervising tutor. All submissions are subjected to approval from the administration staff of CaribbeanTutors.com

For any queries, please contact the administrative staff for confirmation.

 

1.17

The CaribbeanTutors.com tuition program is not to be used to solicit any other goods and/or services. Any sort of unauthorized use will be penalized to the discretion of the administrative staff.

 

 

 

 

Cancellation of Registration and Withdrawal

1.18

A student can cancel their registration with us at any time. Again, if the student is under the age of 18, permission/verification is needed from their parent/guardian. Likewise, if a student wishes to withdraw from a course of study the same procedure would apply. Any reason for doing so is left to the discretion of the student or parent/guardian.

Payment & Refund Policy

 

1.19

We have a standard “No-Refund” policy on registration fees. However, tuition fees are refundable for the period remaining.

 

E.g.: Mark paid his registration fee, as well as for tuition for 2 subjects for a term of 3 months. At the end of his second month he decides to leave due to an emergency; He is only able to receive a refund on his third month of tuition.

 

[Breakdown]

 

Standard Registration Fee: (non-refundable)                                                 USD$25

Tuition Fees:

(Mthly charge/subject) * (# of subjects) * (# of mths)

(USD$35) * (2 subjects) * (3 months)                                                            USD$210

Total Fees Due USD$235

Refund for remaining period:

(Mthly charge/subject) * (# of subjects) * (Mths Unused)

(USD$35) * (2) * (1)                                                                                      USD$70

Total Refund                                                                                                 USD$70

Total Fees Paid to CaribbeanTutors.com                                                     USD$165

 

1.20

All students are to have their fees paid before they are able to start classes. In some cases there may be a delay before funds are realized in company accounts. Please inform us through email or telephone that you have made your payments and allow for a few days if there is not immediate notice of dispersed funds. Once verified, we will notify you of you commencement date.

 

1.21

If a student refuses or fails to complete all their requirements in relation to some form of Disciplinary Action taken against them, the school’s administrative body reserves the right to disallow this person to continue with CaribbeanTutors.com; this would be due to the students’ direct disregard of the Rules and Regulations, which they agreed to adhere to upon commencement of their studies with us.

 

1.22

If a student who is currently active in classes is late on payments to continue their courses they will have a grace period of one week in which to do so. Failure to do so will lead to immediate barring from program access and result in having to re-register, this having to pay all standard fees for application and tuition.

 

1.23

Teachers and staff are paid monthly. There is no fixed amount that tutors earn as it calculated based on the volume of work done. Please check with our accounts department to verify the rates and ensure that you are paid the correct amounts.

 

1.24

All fees are due at the 1^st of each month and all students (new/current) will receive a reminder one week prior to that date. Teachers are paid on the 28^th of each month and will receive a pay-slip indicating the volume and going rate for that period.

 

1.25

Due to the fee structure, students will not be able to start their classes immediately if they signed up out of the payment cycle; these students are asked to pay the registration fee so that we can reserve a spot for them in their desired classes. New students are kindly asked to wait until the cycle will allow them to enter. If the student pays during the required time they would be admitted immediately into their desired courses.

 

 

 

Academic Records

Privacy

 

2.1

All student records and information are protected and kept confidential. We have been given the responsibility of managing sensitive personal information for the official use of the school. We hereby guarantee that all records will be kept and handled with the greatest degree of care, respect and confidence bestowed upon us by our patrons.

 

2.2

All matters regarding participation in our quality management systems are kept confidential so as to keep the student academic achievements exempt from vindictive penalization or from receiving unearned rewards.

 

2.3

Student grades are to be kept confidential between the student, teacher and support faculty. This by no means indicates that these records are always open, but states that when necessary any said persons can view these records for reasons deemed to be beneficial to the student. This will only be done under the notification of the student or parent/guardian.

 

2.4

Upon registration the student has given CaribbeanTutors.com the responsibility to release relevant information that is needed to carry out the duties for services paid. This information will be limited only to our faculty and staff, and contain only some contact information by which they can communicate with you for issues pertaining to tuition.

Record Inspection & Management

2.5

There are limited reasons that a students’ record may be inspected.

Issues pertaining but not limited to: Duress, review, academic misconduct, violation of school regulations, in cases for appeal and specific grievances.

 

2.6

Records can only be accessed under the permission of the student and/or parent, as well as by faculty and staff for performance evaluations.

 

2.7

Once a student has completed their tuition with us, they will receive a copy of all our documents, as well as a certificate of completion. We will archive their records for future reference or incase a student has need to reapply for them. This transaction will be subject to a fee of USD$5.

Challenge to Educational Records

[See: Challenge to Educational Records Form]

2.8

If a student inquires as to the reason for the marks awarded to him/her in a mock or actual examination, the query must first be brought to the attention of that teacher. If they find the explanation inadequate they can bring the matter to the attention of the administrative staff or student liaison, in the format of a formal letter stating the grounds on which the issue has arisen and provide clear explanation as to why they think they were unjustly marked. Likewise, the teacher must defend their position providing clear explanations.

 

2.9

All proceeds surrounding a challenge to a students Educational Records are held in closed sessions, neither the teacher nor student are able to influence the outcome of the decision through personal contact. Both parties must concede that the results of these sessions are final and not applicable for appeal. For this reason we stress the need for clear and concise proofs, as there would not be another opportunity to do so.

 

2.10

If the matter has brought to the attention of the administrative staff that there is a decisive malicious attack on either party, disciplinary action may be taken at the discretion of the presiding bodies.

Filing Complaints/Grievances

[See: Complaints/Grievances Documentation Form]

2.11

All complaints must be submitted to the administrative staff in writing, describing in full detail the basis of your grievance(s). The written document must state specific reasons for bringing the issue to our attention and must be written in a manner that is not inflammatory or in no way be seen as disrespectful to the persons involved or to the persons having to review the written document.

 

2.12

Submissions that do not pertain to the manner in which CaribbeanTutors.com operates or is related to those involved with the institution will not be considered as matters of immediate concern, and be disregarded, as it would not be in our power to act. However, if there is a matter that is of particular concern and we deem it necessary to act, we will do what is in our power to help our students/faculty.

 

2.13

All matters that are within our immediate ability to investigate and act there-upon will be met with expedience, delicacy and discretion. All parties involved will be made accountable for both their statements and actions, followed by whatever disciplinary action that is seen fitting for any such actions.

Academic Policies

 

 

Faculty & Advisors

3.1

All faculty and advisors must work to ensure that the service and materials provided reflect a standard of high quality that is unmatched by any similar institutions. They must also ensure that the needs of both internal and external customers are met, showing them the respect and due diligence of any professional organization.

 

3.2

Faculty and staff should demonstrate the qualities that this institution aims to instill in all whom has come into contact with us. “Leading by example” should be the motto of any participating member of staff.

 

3.3

Remember all are held responsible for their action and should keep in mind that for every action there exists a series of ripples that affect those who may not have had direct experience with us. We are service oriented and rely on the referrals of positive experiences of those who have entrusted us with their educational needs.

Academic Leniency

3.4

Academic leniency is left to the sole discretion of the teacher. All we ask is that faculty and staff pay specific attention as to the decisions made and ensure that they are seen as being fair. In no way, shape or form should unjust favoritism or leniency to any student or group of students be demonstrated.

 

3.5

If a student feels that he/she have been unfairly treated or victimized they are to report these incidences to the administrative body or the Student Liaison in writing, describing in detail the particulars of their grievance(s).

 

3.6

The administrative body will penalize any teacher that appears to be too lenient and does not enforce upon their students the need to abide by rules, deadlines, or any other stipulation that may be placed upon them.

 

3.7

This institutions’ purpose is to ensure the academic success of its students. We will not allow any one individual be it teacher or student to disrupt this organizations goals and promises to its customers.

Standards and Credentials

3.8

CaribbeanTutors.com aims at maintaining its goals of high quality education through the utilization of interactive and effective mediums. Our faculty and staff are the basis of these promises to our customers and as such we require that all our tutors hold themselves to the highest standards.

 

3.9

All tutors are to have a minimum of 3 years experience in teaching and be currently active in a teaching program holding a degree in the course of study they would be teaching. Other requirements include proficiency in information technology as well as demonstrating their ability to integrate this into their classes.

 

3.10

All teachers are to be registered with whatever national governing body they are currently active, and to provide us with this information to verify before they are accepted.

 

3.11

All teachers must make an effort to use materials that is not only relevant to the course work that is needed to be covered but to also find ways to make this information relevant and up-to-date with today’s ever changing environment. This is in keeping with our goals to have produced students who are not only well educated but also well informed.

 

3.12 [Notice]

It is mandatory that all tutors provide an assessment exam to each student upon entry. This is to gauge where the student may need focused attention to achieve the greatest gains. We aim to show a positive change in the students’ grades, encouraging hard work not grades. This assessment exam will be used in co-operation with frequent tests and quizzes to measure performance.

Plagiarism and Dishonesty

3.13

These issues are detrimental to the effectiveness of our program. Students must be made aware that they are only cheating themselves but are also damaging their future by not always putting their best foot forward. They must understand that even if failure is imminent, it is the demonstration and diligence of honesty and hard work that will in the long run be of the most benefit to them.

 

3.14

Students who take it upon themselves to present plagiarized work as their own will face penalization at the discretion of their teacher. The teacher is to make the administrative staff aware of this fact so that we may make record of it and be able to deal with it accordingly. Informing the students’ parents/guardians will be necessary if the student is not over the age of eighteen.

 

3.15

Some room for leniency will be taken into consideration based on the severity of the offense and the student will have to face some sort of disciplinary action. As with most student offenses, repeat offenders will meet more severe disciplinary actions, including expulsion.

Recruitment Policy

3.16

Tutors are to provide all required information that is on the form in order for their application to be processed. These should include the following:

- Name & primary contact information

- Desired position

- Relevant qualification/certification

- Industrial experience

- Teaching experience (provide references)

- Programmes taught  (provide success-rate for past year)

These steps are taken to ensure that all persons involoved with our program are not only propperly qualified/competant but also have practical working experience that has led to many being able to fully understand the concepts that are taught.

3.17

Tutors are hired on a projected needs basis. This does not mean that an interested tutor should not apply. Once a tutor applies, their information is verified and kept on file. They will receive notification that we have received their application and that we will contact them at our earliest convenience.

 

3.18

Tutors that apply in subject areas that are in high demand will be put on a short-list, by which we will train them in using the program. This is so that we can initiate new classes when demands have surpassed supply.

Physical Resources

3.19

As we are not a tradition school, all course materials will be provided digitally including:

Course work, assignments, examinations, reviews, and course syllabi (and coming soon; Recorded Class Sessions). Our soon to be activated Bookstore (powered by Amazon™), will provide access to tons of other valuable materials and much more.

Post-Secondary Course Examination

 

3.20

For students enrolled in Post-Secondary Courses, their examinations will he held in approved locations throughout the Caribbean region and must be over seen by a certified tutors affiliated with us. The administrative staff will set dates, times and accommodations. In cases where there is a need for special accommodations we will see that the basic facilities are made available so that the student will be able to complete their course of study.

 

3.21

There is a separate fee attached for the making of Post-Secondary Examination accommodations. These fees are subject to change based on the scheduled availability and requirements that need to be met not only by the CaribbeanTutors.com administrative staff but also by the governing bodies that allow us to provide certification.

 

 

 

Students Academic Appeals

[See: Student Academic Appeals Documentation]

Academic Misconduct

4.1

The Student/Faculty Code of Conduct prohibits all forms of academic misconduct.

These actions include but are not limited to cheating, plagiarism, un-permitted collaboration, forged attendance (when attendance is required), fabrication (e.g., use of invented information or falsification of research or other findings), using advantages not approved by the instructor (e.g., unauthorized review of a copy of an exam ahead of time), knowingly permitting another student to plagiarize or cheat from one's work and submitting the same assignment in different courses without consent of the instructor.

4.2

The following procedure is intended to provide guidance to faculty members in reporting suspected plagiarism and other acts of academic misconduct and ensure a fair and due process. Faculty members should speak with a student suspected of committing an act of academic misconduct immediately and report it to their department Chair without delay. Resolution of cases of academic misconduct will be dealt with as swiftly as possible.

-If a faculty member suspects a student of academic dishonesty the faculty member is encouraged to speak with the student to gather further information.

-If the faculty member believes that there is sufficient evidence that an act of academic dishonesty has taken place, intentionally or inadvertently, the faculty member will notify the Administrative staff immediately regarding her/his findings.

-If the administrative body concurs that the incident may be an act of academic dishonesty, they will immediately contact the Student Liaison for review, documentation, and adjudication.

-The faculty member will notify the student of the allegation, informing her/him that the matter is being forwarded to the Student Liaison for review and adjudication.

-The faculty member will forward to the Administration and Student Liaison a statement that includes the student’s name, student contact information (e-mail and telephone), a description of the act of suspected academic dishonesty, all evidence to support the charge, and a sanction recommended by the faculty member.

-The faculty member and Administrative body will have an opportunity to provide testimony and recommend a sanction.

-At this point the student is allowed to defend themselves and support that work done for their project/assignment/exam are genuinely their own.

 

4.3

If a student finds that they were unjustly charged with the offense of Academic Misconduct they may file an appeal. This appeal should be submitted to the student liaison. The student liaison will collaborate with the Administrative Staff to verify all contents of the offense and review whatever supporting evidence, as well as new evidence from both parties if applicable. All decisions leading from the end of this appeal process will be final and not up for a second appeal. The student must agree to accept the verdict of administration once they make an appeal and ajudication is passed.

Other Indiscretions

 

4.4

Disruptive behaviours, dishonesty, profane language and gestures, rude conduct, nudity, habitual tardiness, abusive language that may cause a stressful environment, misuse of school property, disrespect for cultures and customs not your own, name calling, antagonistic behaviour, knowingly persuading another who may be naive to as to the intended harm its would cause.

All acts such as these and others that may not have been covered here are all indiscretions and things students should steer away.

 

 

 

 

The Candidate/Applicant Appeal Process

[See: Applicant Appeals Form]

Grounds for Appeal

5.1

If there are any inconsistencies in your application or a specific piece of information that was not included in the initial application. Note that all issues are discussed internally.

Matters that are legal in nature or dictate their involovement will require their patricipation after all initial steps have been taken.

 

5.2

If there has been a requirement that has been recently fulfilled which may have led to the denial of your application, you may submit an appeal.

5.3

If the Candidate/Applicant or the presiding bodies are not satisfied please follow the step listed in the following section.

Method of Presenting Case of Appeal

 

5.4

Following prelimanary discussions with our assessors have been completed and provided no resolve the Candidate/Applicant should send in a completed Applicant Appeals Form with all necessary data and supporting documentation.

 

5.5

The Administrative/Review Body will review your application, verify its contents and make contact with the applicant to finalize the application. We will also discuss the reasons for the final decisions made by your assessor.

 

5.6

The Administrative/Review Body will address both parties. Both parties will then have a chance to present their case as well as all supporting information. At this point, if the applicant did not previously fulfill certain requirements but still wishes to pursue with their desired course of study, they must present the Applicant Appeals Form and state clearly the reasons why they want to continue and how they plan to ensure that they will not be at a disadvantage and be able to participate effectively. Likewise, the assessor must explain (providing proof) why they thought that the Candidate/Applicant would not be able to do so effectively. Both arguements will be carefully reviewed and contact will be made with all final decisions in writing.

 

5.7

The Candidate/Applicant will not be able to resubmit an application on this matter at a later date. Ant attempt will be disreguarded.

Assessment Policy/Procedure

 

Types and Methods Used

 

6.1

The main type of assessment is done through exams. These exams a written by the teacher and are done to ensure that a student has fully grasped the concepts taught during the course. CaribbeanTutors.com is an online only institution and therefore there are no fixed accommodations in order to carry out exams. We have a list of certified locations by which exams can be taken and overseen by a certified professional with a governing body. Some exams may be taken online in the presents of teacher who will specify certain requirements to ensure that the student is being honest and forthright during the proceedings.

 

6.2

Observation and Oral Questioning are held within the confines of our Online Classroom.

These also include in-class presentations/assignments and multiple choise questions.

Homework for the use of practice and solidifying the concepts taught would be regularly given as a way for the tutor to guage which students may need special attention.

 

6.4

Culmanative Projects are necessary especially for certain subjects. These projects are to reflect the span of all materials and concepts taught. A firm understanding of all concepts must be displayed inorder to successfully pass this part.

 

6.3

CaribbeanTutors.com is not only about grades but focuses more intensely on improvements. Our system aims at measuring the change in a students’ performance from the date of entrance to the final exam. The students’ final grade is not as important as the definitive forward progression that the student will make and not only improve their ability to continue with other courses of study but also in the confidence they have in themselves to do so.

 

 

 

Standards of Student/Faculty Conduct

Purpose/Goals

 

7.1

The purpose of this document is to ensure that there is mutual respect and understanding between all active parties to ensure that the experience held with CaribbeanTutors.com is not only academically rewarding but makes positive steps towards personal growth. Our uncompromising goal of producing young men and women who are not only well prepared for the world ahead, but also will be able to do so in a manner that is representative of the Caribbean spirit.

 

 

Participation in Quality Assurance

 

7.2

All active individuals who are affiliated with CaribbeanTutors.com are required to participate in our Quality Assurance programs, as a way for us to be able to stay on top of any issues that may need addressing. All submissions should be passed through the appropriate channels in order for it to be processed.

 

7.3

Students should pass their evaluations and submissions to the Student Liaison; likewise, teachers should pass their evaluations to the Teacher/Program Coordinator. The administrative staff is to take stock off all reports and act accordingly.

 

Disciplinary actions

 

7.4

Disciplinary actions may be taken in accordance to the rules and guidelines that dictate what punishments are suitable for certain actions. Still most of these are left to the discretion of the presiding bodies. Disciplinary actions come in a few forms:

-          Disciplinary Fees

-          Academic Probation

-          Community Service

-          And in severe cases; Expulsion

 

 

Disciplinary Fees for Non-Compliance

 

7.5

(continued)

If a student fails to comply with a judicated punishment for their indiscretions, they may be faced with paying Fees for Non-Compliance in addition to the completion disciplinary actions already placed.

 

7.6

When this status is held on a student, they are put on temporary notice that if they are not up to date on all matters they will not be able to enter into any classes. Also, there will be no funds that would be refunded if the student chooses not to follow through, as the school will be at no fault or bare any responsibility for the students’ withdrawal.

 

7.7

If a student has left due to non-compliance with a disciplinary action, they will not be admitted unless there has been a review of the student by the administrative body. They would also have to reapply, incurring the costs for registering and their standard tuition fees.

 

Group Offenses

 

7.8

If there is a situation where more than one student acted in collaboratively, each individual will face consequences/disciplinary action based upon his or her involvement in the event of question. If the individuals of the group do not comply with regulations they will be held individually responsible; thereby ensuring that the groups actions do not affect the individuals who are trying to make amends.

 

Mediation

 

7.9

For all situations, conflicts or incidents there is allowance for the person or group to have a mediator who can act or talk on behalf of the two parties to ensure that proceedings are met with healthy communication and all issues are dealt with thoroughly.

 

7.10

The mediator must meet or speak to the administrative body first before they can be allowed contact with the individual(s). If the mediator is not a member of our faculty, staff or student body, they must provide information as to how they were made aware of the situation, who contacted them and what service they can provide as apposed to any other mediator.

 

 

 

Safety & Security

 

 

Occupational Health and Safety

 

8.1

Students and tutors are responsible for the health and safety of their surroundings.

These include the structural safety of your studying area, comfortable & ergonomic furniture as well as items to help with organization. Finally, the disposal of hazardous waste or any other materials that could cause harm or pose a health risk.

 

Crime Awareness

 

8.2

All students should be aware of their surroundings, especially when taking classes at home. Check newspapers or talk to others in the area to know what kind of crimes are common and whom you should report them to. Make sure that you have access to and know the necessary emergency numbers incase a situation arises.

 

8.3

Remember to let others around you know that you are home, be it your parents/guardians, neighbours or friends. If you want, you can ask if they can check up on you from time to time to make sure you are not alone.

 

8.4

Ensure that your home/office or any where you are taking classes are secured when/if you are alone. Also, keep your phone (mobile/fixed) at close hand incase any situation may arise that may warrant its use.

 

Internet Communications

 

8.5

The Internet is the largest and most advanced communication tool. Therefore you must be cautious of the information that you are sending or receiving. Always be aware of with whom you are in contact with by verifying names or if they are someone you are acquainted. Suspicious persons often use chat rooms or other similar message boards because they maintain some level of anonymity; avoid these as often as possible or at least know the people who are attending.

 

8.6

Always be cautious of websites that are fraudulent. Make a check or search to find if there has been any history of fraudulent activity relating to the website, for purchases or services. Also, it would be advised that you talk with anyone who may have had personal experience with that website/company, or talk with any authority figure to verify its legitimacy.

 

Sensitive Information

 

8.7

Under no circumstance should you divulge any personal or sensitive information, including articles relating to passports, ID cards, birthdays, credit/bank cards/accounts, address/location etc.

 

Reporting Off-Program Incidents

 

8.8

If there is a situation that you are unsure of whom to report, you can contact us and we will advise you as to what offices may be able to best suit your needs. Also, if you just need to talk to some one for advice on a situation, we want all our students, faculty and staff to feel free to talk with us.

 

8.9

Remember to always report any serious situation to your local authorities and to inform your parents/guardians if necessary. Authoritative figures can only take action if a report is made; do not give persons involved in criminal activities power over yourself or those in your community.

 

Sexual Harassment Policy

[See: Sexual Harassment or Advancement Report]

 

8.10

We maintain a zero tolerance policy on sexual harassment. This is due to the nature and average age of our students. Any one found to have engaged in such behaviour will be immediately removed from active participation in our school and program, pending investigation. Please note that fraudulent claims will also be faced with a zero tolerance and those persons will be dealt with the same level of seriousness.

 

à Procedures for claims

 

8.11

All persons must fill out the Sexual Harassment or Advancement Report. It would be advised that you inform your parent/guardian to file a police report in these incidences and submit it with your report to us. Once this is done we can address the situation with the seriousness that is deserves and allow the authorities to deal with the situation to the full extent of the law.

 

à Investigation and Resolution

 

8.12

Once reports have been made through the propper channels we can start to carry out our internal investigations to determine the severity of the incident. We will aslo talk with other students and teachers to verify if there has been suspicious activity that may warrant such a report.

 

8.13

If the situation is deemed a misunderstanding we will work with both parties to find a satisfactory resolution.

 

à Sex Offenses

 

8.14

Education & Definition

It is important that all who participate in our program be educated in what warrants as a sexual offence in their respective country. Contact your local community centers, school, hospitals or public offices to find out this information.

Prevention

It is important to know how you present yourself and what information people may have access to that may prepetuate such perceptions. Also, the fact that people are educated in sexual offenses and have channels to report them to, there would be a greater level of hesitation to enguage in such activities.

Procedures in occurrence

Follow the same steps that were layed out in 8.11 for the Sexual Harassment or Advencement Report. Include a police report and notify your parents/guardians or anyone whom you trust.

 

à Consensual Relationships Policy

8.15

Consensual relationships are a sensitive subject; hence we do not allow personal relationships between students and faculty/staff. Teachers are encouraged not to engage in relationships outside of a professional one. This is to avoid any situation that may cause conflicts or result in dimished service to our students and staff members.

Departments & Services

 

 

Information Center & Main Contact Information

 

Library/Bookstore

 

Academic, Outreach and Extended Programs

 

Career Services, Counseling Center & College Entrance Assistance

 

Disability Support Services

 

Student Accounts/Cashier/Financial Aid Office

 

Student Life:   Radio

Press

Facebook

Events (local/international)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Please select relevant form using a check [ ] Challenge to Educational Records Form   [ ] Complaints/Grievances Documentation Form   [ ] Student Academic Appeals Documentation   [ ] Applicant Appeals Form   [ ] Sexual Harassment or Advancement Report	Submission Date [dd/mm/yy]   ­­­ Sent to Name:   Email:   Phone:   Fax:
Student/Guardian Contact Info   Name:_____________________________   Email:_____________________________   Address:___________________________   __________________________________   Phone:	Witness Contact Info (if necessary)   Name:_____________________________   Email:_____________________________   Address:___________________________   __________________________________   Phone:
Details                                                                                             Signature:________________________________________   I hereby swear that the preceeding information is a matter of fact and not suspicion. I hold myslef responsible for the statements above and stand by them, as do the witnesses I provided for their relevancy to the matter.   [ ]  I have documentation that will support my statement
Please fill out the information below if you have sought local authoratative action. Please use a check mark to indicate the figure we will be addressing.   [ ] Police office or investigator   [ ] Lawyer   [ ] Doctor   [ ] Other: Please indicate below	Contact Info   Name:_____________________________   Email:_____________________________   Address:___________________________   __________________________________   Phone:

 

nforceability of any remaining provisions.